Frequently Asked Questions

  • What is the history of Jersey Mike's?

    Jersey Mike's has a rich history of entrepreneurship and tasty sub sandwiches. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs - the same recipe it started with over 50 years ago. Passionate Jersey Mike's fans crave their subs made Mike's Way™; with onions, lettuce, tomatoes and a signature olive oil blend, red wine vinegar and spices. We use only private labeled meats and cheeses that are sliced fresh for each sub sandwich and piled high in-store baked bread. Everything is quickly made to order for each customer, just the way the first subs were made at the original Jersey Mike's. The Jersey Mike's experience always includes its trademark neighborly banter served up by our high-energy Jersey Mike's team. View more details on our history and culture.

  • Why are there missing numbers on the app?

    As our brand has evolved, so has the menu. The current menu has all our bestselling subs. We no longer have our previous menu available that list the missing numbers.

  • I am a current/former employee. How can get an employment verification?

    Our restaurants are individually owned and operated. It would be best to contact the franchise owner of the location you worked for to obtain an employment verification.

  • I am a current/former employee and I never received my W-2. What should I do?

    As a franchise company, our locations are individually owned and operated. All payroll and tax-related issues are handled at the store level. Your W-2 Form will be issued by the franchise owner at the location you worked. Please contact them directly with your concern/updated address. Click here for Jersey Mike's Open Locations

  • How can I be removed from the mailing list?

    Jersey Mike's Franchise Systems, Inc. does not have a mailing list to remove you from. It is recommended that you contact your local Post Office to address this.

  • Does Jersey Mike's offer scholarship programs?

    While Jersey Mike's is widely known for its culture of giving, we do not have a scholarship program through our headquarters. If you work at a Jersey Mike's location, you may want to inquire with the individual owner if they have any programs at the store level.

  • What are your store hours?

    All our stores are individually owned and operated. Please visit jerseymikes.com/locations for specific store hours.

  • Are you open on holidays?

    Our stores are closed on Thanksgiving Day and Christmas Day. Easter, Christmas Eve, New Year's Eve vary by location. Please visit jerseymikes.com/locations for store contact information to directly confirm hours.

  • What happened to the TVs in the store?

    Part of our updated design removes the TVs in favor of background music and a calming atmosphere.

  • Do you toast your subs?

    Toasting subs is not a part of Jersey Mike's recipe and Team Members are not trained to do so. Our stores are individually owned and operated, and it would be at the store owner's discretion to accommodate by putting bread on the grill.

  • What does the #43 and #56 represent?

    An interesting bit of information, the #43 is our founder's old football jersey number and the #56 represents the year our first store opened.

  • What's in the Catering Box?

    Our Catering Box consists of 4 Cold Giant Subs cut into thirds, labeled, and individually wrapped. See below link to our website's catering page.

  • What is Jersey Mike's Mission Statement?

    To make a difference - one sub at a time - with the highest quality, freshest made sub in the industry; exceptional customer experiences; and meaningful community support.

  • Who do I speak with about employment with Jersey Mike's?

    Jersey Mike's Subs locations are individually owned and operated. Each owner is responsible for staffing his or her own store. If you are interested in a career, please contact your neighborhood Jersey Mike's. Visit our careers page for additional information.

  • How can I buy Jersey Mike's merchandise?

    Visit our store for our latest merchandise offerings.

  • Where can I find nutritional and product information on Jersey Mike's Subs?

    Jersey Mike's prides itself on providing a delicious sub sandwich made from the highest quality meats and cheeses. Our products are proprietary as well as private labeled. They are our own recipes that we have worked diligently to keep at the highest quality standards in the industry. Click on the following links to review Jersey Mike's Nutritional InformationFood Allergy & Sensitivity Information and an Ingredient List.

  • Does Jersey Mike's participate with Weight Watchers®?

    Yes! You may obtain information by accessing the Weight Watchers® website and contacting your local Weight Watchers®.

  • How do I upgrade/install the App?

    Download the iPhone version of our app. It can be downloaded as a new app, or an upgrade. Download the Android version of our app. This is a new download, please delete your old version and download the new version.

  • Who do I call to arrange Catering for my party/business?'

    Catering and catering online is available at participating Jersey Mike's Subs locations. Check our store locator for participating stores near you! Just look for the Online Ordering icon: 🛒. It is recommended that you contact your neighborhood Jersey Mike's for large orders and special requests. Jersey Mike's Subs locations are individually owned and operated; therefore pricing/availability may vary. Please refer to our store locator for contact information.

  • Is the original Jersey Mike's restaurant still open?

    The original Jersey Mike's Subs has been transformed into our National Training Center. You may want to stop by our flagship location at 901 Richmond Avenue, Point Pleasant Beach, NJ, just a few blocks east of the original store.

  • I love Jersey Mike's décor. Where can I find your paint colors / photographs / murals?

    We love that you would like to decorate your house or office like the interiors of our restaurants – after all, imitation is the sincerest form of flattery! You can find all of our paint colors at your local Benjamin Moore paint store. The photographs and wall mural are proprietary to Jersey Mike's and are not available for retail sale.

  • Can I buy Jersey Mike's stock?

    The company is privately held with no current plans to go public.