Contact Us

Jersey Mike's has always been about people. From being greeted by our staff when you enter our locations, to giving back to the communities we serve. If you need to get in touch with us, choose an option below - we're happy to serve you!

Frequently Asked Questions

When we launched our new website (along with online ordering and new app), we transferred existing account data over for some of our customers. This transfer does not affect your Shore Points™ earnings.

I have ordered online on the old website or app in the past OR I had linked my Shore Points™ to my Email Club account.

Great! You have an account created for you and you just need to reset your password here. one you complete the form, you will be emailed directions on how to reset your password.

I only used the old app to check my Shore Points™

If you only used the old app to check your Shore Points™, you do not have an online ordering account. Simply create a new online ordering account, then link your Shore Points™ number at checkout or from your account page.

I only get Email Club emails, I haven't ordered online before.

If you only receive Email Club emails, you do not have an online ordering account. Simply create a new online ordering account using your Email Club email. Then you can link or create a Shore Points™ account to start earning free subs.

I don't fall into any of the cases above.

What are you waiting for? Create a new online ordering account from scratch to log in.

Not all coupon offers are valid online, please check the offer details for it's limitations. 4-6 Digit codes found at the bottom of coupons are only valid for in-store purchases. Online promo codes will be alpha-numeric.

If there is another reason the code will not work it will be displayed above the code box after you submit the code.

If you've ordered from us in the past or had an Email Club account with linked Shore Points™ account, we've created an account for you! All you need to do is reset your password. Your name, email, telephone and Shore Points™ number is already linked. You can login and update your settings and then start placing orders.

Every year on your provided birth date, we will send you a one-time use coupon for a free regular sub and 22oz fountain drink. The offer is valid anytime for the next year. Your Email Club subscription must be confirmed at least 24 hours before your birthday to ensure your receive the offer, otherwise you will receive it the following year.

I have placed an order through online ordering or the old app in the past

Great! You’re half way there, click the “Log In” button on your app screen and request a password update. You will be emailed directions on how to update your password. Once in, go to the account screen to sync up your Shore Points™, update your information, and add a method of payment.

I haven’t placed an online order before, but I receive email club and have Shore Points™

Our app requires users to create an account to sign into our app. Please use the same email address that you use for your email club to create an account. Then go to the account screen to sync up your Shore Points™, update your information, and add a method of payment.

I haven’t placed an online order, signed up for email club, or have Shore Points™

What are you waiting for?! Start earning Shore Points™ to earn FREE subs with every sub purchase. Our email club offers monthly coupons and a FREE sub and drink on your birthday. Start with Signing Up on our app, and fill your information in on the Account page to start earning TODAY!

Sub Size Earned on Purchase Redeemable With
Kid's Meal (where available) 3 n/a
Mini, or Breakfast Sandwich (where available) 4 48
Regular, Wrap or Sub-in-a-Tub 6 72
Giant 12 144

*A maximum of 144 points can be redeemed per transaction.

View all our Frequently Asked Questions

International Headquarters

Jersey Mike's Franchise Systems, Inc.
2251 Landmark Place
Manasquan, NJ 08736

For business inquiries, please use this form.