Contact Us

Jersey Mike's has always been about people. From being greeted by our staff when you enter our locations, to giving back to the communities we serve. If you need to get in touch with us, choose an option below - we're happy to serve you!

Frequently Asked Questions

When we launched our new website (along with online ordering and new app), we transferred existing account data over for some of our customers. This transfer does not affect your Shore Points™ earnings.

I have ordered online on the old website or app in the past OR I had linked my Shore Points™ to my Email Club account.

Great! You have an account created for you and you just need to reset your password here. Once you complete the form, you will be emailed directions on how to reset your password.

I only used the old app to check my Shore Points™

If you only used the old app to check your Shore Points™, you do not have an online ordering account. Simply create a new online ordering account, then link your Shore Points™ number at checkout or from your account page.

I only get Email Club emails, I haven't ordered online before.

If you only receive Email Club emails, you do not have an online ordering account. Simply create a new online ordering account using your Email Club email. Then you can link or create a Shore Points™ account to start earning free subs.

I don't fall into any of the cases above.

What are you waiting for? Create a new online ordering account from scratch to log in.

Not all coupon offers are valid online, please check the offer details for it's limitations. 4-6 Digit codes found at the bottom of coupons are only valid for in-store purchases. Online promo codes will be alpha-numeric.

If there is another reason the code will not work it will be displayed above the code box after you submit the code.

Sub Size Earned on Purchase Redeemable With
Kid's Meal (where available) 3 n/a
Mini, or Breakfast Sandwich (where available) 4 48
Regular, Wrap or Sub-in-a-Tub 6 72
Giant 12 144

*A maximum of 144 points can be redeemed per transaction.

Notify your server what product you'd like to redeem, then scan your Card under the bar code reader or enter the phone number associated with your account. Only individual subs can be redeemed. You can also redeem points when you order online or through the Jersey Mike’s app.

If you've ordered from us in the past or had an Email Club account with linked Shore Points™ account, we've created an account for you! All you need to do is reset your password. Your name, email, telephone and Shore Points™ number is already linked. You can login and update your settings and then start placing orders.

Every year on your provided birth date, we will send you a one-time use coupon for a free regular sub and 22oz fountain drink. The offer is valid anytime for the next year. Your Email Club subscription must be confirmed at least 24 hours before your birthday to ensure you receive the offer, otherwise you will receive it the following year.

View all our Frequently Asked Questions

International Headquarters

Jersey Mike's Franchise Systems, Inc.
2251 Landmark Place
Manasquan, NJ 08736

For business inquiries, please use the Business Inquiries form.